Warranty


At Aquapaw, LLC, we strive to create products you will love and that will last.  Our products are warranted to the original owner against defects in materials and workmanship, for two years. We guarantee that all goods of Aquapaw, LLC will function as represented, and we will, if the facts are reported to us, repair or replace a naturally damaged product without charge and free of transportation to the purchaser.

Aquapaw, LLC Limited 2-Year Warranty

Subject to the below conditions and exclusions, Aquapaw, LLC (“Aquapaw”) warrants The Aquapaw Bathing Tool (the “Product”) against defects in materials and workmanship under normal and personal use by the original end user/customer (“You”) for a period of 2 years (twenty-four months) from the date of the original retail purchase. Make sure to keep Your original proof of purchase since You will not be able to receive any warranty service if such proof is not provided.

 

 What this limited warranty covers and whom it applies to:

This warranty extends only to You, (the original end user purchaser of the Product) and it is not transferable;

This warranty covers normal wear and tear during personal and non-commercial use of the Product;

This warranty applies to new products that are manufactured by or for Aquapaw and which are purchased from Aquapaw or its authorized resellers or distributors;

Warranty claims can only be made in the USA;

If You make a valid warranty claim, Aquapaw will, at its sole option and discretion, (i) repair the Product using new or reconditioned parts, (ii) replace the Product with a new or refurbished Product; or (iii) refund the purchase price.  All replaced or refunded products will be the property of Aquapaw. 

What this warranty DOES NOT cover:

Damage to the Product due to misuse or abuse;

Use of the Product for commercial purposes;

Products that have been tampered with;

Cosmetic damage, such as scratches, cracks or discoloration;

Damages caused by: (i) use of the Product outside of its intended use or specification; (ii) improper storage; (iii) contact with liquids other than water; (iv) high temperature; (v) modifications to the Product; (vi) events beyond the reasonable control of Aquapaw; (vii) normal wear and tear; (viii) servicing of the Product by anyone other than Aquapaw or authorized Aquapaw service centers.

AQUAPAW MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY OTHER KIND, EXPRESS OR IMPLIED.  EXCEPT AS SPECIFICALLY SET FORTH ABOVE, ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.  IN NO EVENT SHALL AQUAPAW BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR OTHER LOSS ARISING OUT OF OR IN CONNECTION WITH YOUR ABILITY OR INABILITY TO USE THE PRODUCT UNDER THIS LIMITED WARRANTY.  AQUAPAW’S TOTAL AND COMPLETE LIABILITY UNDER THIS AGREEMENT OR FOR ANY MALFUNCTION OR MIS-OPERATION OF THE PRODUCT IS CAPPED AND LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.

TO THE EXTENT PERMITED UNDER APPLICABLE LAWS, AQUAPAW SPECIFICALLY DISCLAIMS ANY STATUTORY WARRANTIES, WHICH MIGHT OTHERWISE APPLY.  NO AGENTS, DISTIBUTORS, RESELLERS, OR EMPLOYEES OF AQUAPAW ARE AUTHORIZED TO IN ANYWAY CREATE AN EXPRESS OR IMPLIED WARRANTY ON AQUAPAW’S BEHALF.

THIS WARRANTY PROVIDES YOU WITH CERTAIN RIGHTS.  YOU MAY HAVE ADDITIONAL RIGHTS DEPENDING ON YOUR JURISDICTION.  THIS WARRANTY DOES NOT TAKE ANY OF YOUR RIGHTS AWAY UNLESS THE APPLICABLE LAW OF YOUR JURISDICTION ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS.

TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS OTHERWISE STATED ABOVE, AQUAPAW DOES NOT WARRANT THAT: (a) THE OPERATION OF THE PRODUCT OR ITS USE WILL MEET YOUR REQUIREMENTS; OR (b) DEFECTS IN THE PRODUCTS WILL BE CORRECTED.

This warranty is in addition to all other rights you may have under consumer protection laws and regulations in your state of purchase or residence. 

This warranty supersedes all prior warranty statements for Aquapaw, LLC products. Inquiries concerning this warranty should be directed via email to mail@aquapaw.com.